Lula Lounge is located at street level and there are no steps to the front door. The entrance and most of the ground floor are fully accessible.
A universal, accessible washroom is located just off the lobby on the main floor.
Lula Music and Arts Centre would like to gratefully acknowledge the City of Toronto Culture Build and the Canadian Government's Enabling Accessibility program for their financial support in the construction of the accessible entrance, lobby and washroom.
There is one step down into the main room and dance area, past the foyer and VIP lounge and we have a portable ramp for this step.
We have 4 dining areas at Lula Lounge - the VIP area, the east wing, the west wing and the dance floor (on non-dance music nights). The VIP lounge is at street level with no steps to enter. The east wing has one step up, and our portable ramp fits this step. The west wing has 2 steps up. We do not have a ramp for these steps.
Our staff is always available upon request to help those who have difficulty accessing any areas of the building.
Service animals, with valid identification, are allowed into Lula Lounge.
If a patron requires the aid of a support person, and paying an additional cover charge for this support person is problematic, please contact the General Manager at firstname.lastname@example.org. On weeknights, the cover charges are usually collected by outside promoters or by the artists themselves rather than by Lula Lounge. We will attempt to negotiate terms that are acceptable to all parties.
Questions, concerns and feedback with respect to Lula Lounge's accessibility and our ability to accommodate your needs, or those of someone you know, are welcome and can be directed to our General Manager, Vas Cranis at email@example.com.
A copy of Lula Lounge's policies, practices and procedures regarding accessibility for those with disabilities are available upon request and can be obtained by written request to the General Manager. If this document needs to be communicated with special considerations please inform us of the particularities.